Ceetak
Driving Efficiency Through Unified Technology
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About Ceetak
Ceetak Ltd is a leading UK designer and supplier of engineered sealing and heat‑sealing solutions, serving customers across the globe. The company specialises in creating high‑performance products for critical and demanding applications, supporting industries such as Oil & Gas, Automotive, and Life Sciences & Medical.
With more than 65 employees, Ceetak operates from two locations in Bedford and an additional site in Aberdeen, enabling them to provide dedicated support to offshore clients.
Driven by a clear vision, Ceetak aims to be the supplier of choice for engineered sealing solutions within challenging and safety‑critical environments. Their commitment to innovation, quality, and technical expertise has positioned them as a trusted partner for organisations that depend on precision‑engineered performance.
Client Challenge
Ceetak had been a long‑standing IT support client of EBS‑IT, which Digital Origin acquired in October 2019. While IT services were centralised, their telephony and mobile contracts were still managed separately through different providers, creating complexity and fragmentation across their technology setup.
When the global pandemic hit, Ceetak faced an urgent need to re‑evaluate their IT and communication systems. Ensuring staff could work from home efficiently, securely, and without disruption became a top priority. Digital Origin supported Ceetak through this rapid transition, helping them adopt modern, flexible technologies that could keep pace with the fast‑moving and continually evolving environment.
As the business emerged from the pandemic, Ceetak began investing in ergonomically designed workspaces at their head office. Working closely with Digital Origin, they aimed to equip these new environments with up‑to‑date, modern technology that would support future growth and hybrid working.
What We Did
Digital Origin worked closely with Ceetak’s Directors to gain a deep understanding of the company’s strategic goals and operational needs. Following detailed consultations and collaborative planning sessions, we developed a fully bespoke technology roadmap designed to meet both their commercial priorities and technical aspirations.
Our solution delivered a comprehensive modernisation of Ceetak’s IT, connectivity, telephony, and mobile environments:
- IT Infrastructure:
Upgraded the communications room, including re‑siting and re‑patching the server cabinet to improve reliability, organisation, and future scalability.
- Service Delivery & Cloud Strategy:
Introduced an enhanced SLA structure and created a hybrid cloud roadmap to support ongoing digital transformation.
- Connectivity:
Took over the fibre leased line and migrated all related services. The connection is now fully managed by Digital Origin, delivering improved speeds and performance.
- Telephony Modernisation:
Upgraded Ceetak to a hosted PBX solution, removing the need for SIP trunks. Rolled out new desk phones, headsets, and softphone clients across PCs and smartphones—fully installed, configured, and centrally managed.
- Mobile Services:
Managed the migration of EE lines and transitioned O2 connections onto a wholesale arrangement. The project covered multiple sites and was delivered end‑to‑end by Digital Origin.
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